WeightRx

Patient Help Center

Answers for every step of your WeightRx care.

Find clear next steps for your intake, provider review, prescription, refill, medication, delivery, account, or plan.

Search

Try: Where is my refill? Why was I charged? Medication arrived warm
Quick help

What can we help with?

Choose the closest option, search in your own words, or contact patient support.

Start a refillRequest your next medication cycle→ Check my refill or prescriptionUnderstand review, approval, and next steps→ Track my medicationPharmacy, shipment, tracking, and delivery help→ Understand my plan or chargePricing, included supply, payments, and refunds→ Fix a portal or form issueLogin, intake, refill link, and form support→ Get help with my medicationUse, storage, package condition, and clinical support→
Your care, step by step

Find help for your current step.

Choose where you are now to see guidance for that part of the WeightRx process.

  1. 1StartingOptions, pricing, signup
  2. 2IntakeForms and documents
  3. 3Provider reviewEligibility and review
  4. 4PrescriptionApproval and release
  5. 5Pharmacy & shippingFulfillment and delivery
  6. 6Using treatmentUse, storage, response
  7. 7Refill & ongoing careContinue or change care
Browse the help library

Explore WeightRx patient guidance.

Find practical answers, patient guidance, and updates from the WeightRx team.

Still need help?

Choose how you would like to get help.

Use the Patient Portal for care communication, complete a requested check-in, or contact patient support.

Open Patient Portal Complete a check-in Contact patient support
Need help with a symptom or possible reaction?

Use clinical support for medication symptoms or reactions. For an emergency, call 911.

Find clinical guidance →